Returns pattern report
Reads your returns export and finds the patterns behind them. Shows what returns cost you and which fixes to try first.
What it does
- Reads the returns CSV
- Groups returns by product, size and reason
- Estimates the cost of each pattern
- Ranks fixes like size guide or photo changes
Your approval boundaries
Read onlyReads connected data. It does not send messages or change records.
You decide what happens next.
More about this workflow
This setup is for online sellers and resale shops juggling listings, orders and buyers. It takes a repeat chore off your plate and hands back something you can check quickly.
First, it reads the returns CSV. Next, it groups returns by product, size and reason. Then it estimates the cost of each pattern. Finally, it ranks fixes like size guide or photo changes. It works with your store admin and spreadsheets, each on its own login with limited access.
You get the finished work, ready to read. It only reads, so nothing is sent, changed or paid for. You decide what to do with it.
Explore required tools and model recommendations
Tools and access
Shopify
Handles the store admin part of this job. Grant read orders and products.
API required: Yes. Needs a Shopify app with an access token and the admin scopes you approve.
Google Sheets
Handles the spreadsheets part of this job. Grant access to the single sheet it needs.
API required: Yes. Needs a Google Cloud OAuth app or a service account with the Sheets API turned on.
Official links only. Not sponsored, no affiliate links.
Model recommendations
Best pick
Gemini 3.8 Flash
Built for agent workflows, with a free tier to test on.
$0.75 per million input tokens and $3.75 per million output tokens through December 31, 2026. $1.50 and $7.50 from January 1, 2027.
Google docs as of October 11, 2026
Cheaper backup
Gemini 3.5 Flash-Lite
Low cost for many listings at once.
$0.30 per million input tokens, $2.50 per million output tokens.
Google docs as of October 11, 2026
Our own picks. Not sponsored, no affiliate links.
Build your prompt
Add your details, then copy the prompt into your tool.
2Your prompt
4 of 4 still emptyYour answers stay in this browser only.
Run your workflow
Connect your tools with only the access this setup needs, then follow these steps.
Steps
Do these in order. Test on old data before it touches live work.
- 1Connect Shopify with its own login, not yours. Grant read orders and products.
- 2Connect Google Sheets with its own login, not yours. Grant access to the single sheet it needs.
- 3Paste the prompt where your harness takes instructions. See the note under the Copy button.
- 4Do a dry run on old or test data first. Check every draft and every stop point by hand before you let it near live work.
- 5Read its log after the first real run. Only widen access once a week of runs looks clean.
Safeguards and trust score
The score describes this example setup’s access, approval boundaries, ability to undo changes, and scope.
Read only. It never writes, sends or spends.
Nothing to approve, it only reads.
No changes to undo. Reads can be logged.
Runs on its own login across 2 tools. Fewer connections means a smaller blast radius.
How to raise it
Nothing major to fix. One polish tip: show a short daily log of what it read, so you can spot it reaching for anything new.
Reviewed by Trustcase (example setup). How scoring works
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[](https://trustcase.dev/use-cases/returns-pattern-report)<a href="https://trustcase.dev/use-cases/returns-pattern-report"><img src="https://trustcase.dev/badge/returns-pattern-report.svg" alt="Trustcase trust score for Returns pattern report" height="20"></a>More ecommerce and resale workflows
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