Production incident investigation that proposes a fix
You describe a production problem in plain words and three read only helpers triage it, find the root cause in the logs and deployments, and propose a patch with a rollback. It assigns a severity and writes a report, and nothing is applied.
What it does
- Reads error rates, deployments, logs and stack traces through read only tools
- Works out what broke, since when and how bad
- Finds the root cause with evidence from the logs
- Proposes a patch as a diff plus a rollback and the risks
- Assigns a severity and writes an incident report
Your approval boundaries
Approval requiredThese actions always wait for your yes:
- Applying any patch or rollback
- Posting the report to a team channel
You decide what happens next.
More about this workflow
This setup is for developers and small engineering teams who want fewer chores. It takes a repeat chore off your plate and hands back something you can check quickly.
First, it reads error rates, deployments, logs and stack traces through read only tools. Next, it works out what broke, since when and how bad. Then it finds the root cause with evidence from the logs. After that, it proposes a patch as a diff plus a rollback and the risks. Finally, it assigns a severity and writes an incident report. It works with your monitoring, git host and chat, each on its own login with limited access.
You get the prep work done and waiting for you. The agent stops and asks for your yes before applying any patch or rollback and posting the report to a team channel, and says plainly if a step cannot be undone.
“The agent proposes, the human decides.”
Explore required tools and model recommendations
Tools and access
Sentry
Handles the monitoring part of this job. Grant read-only token.
API required: Yes. Needs an auth token from your Sentry account.
GitHub
Handles the git host part of this job. Grant a fine-grained token, read code and write comments.
API required: Yes. Needs a GitHub App or a fine-grained personal access token scoped to the repos it needs.
Slack
Handles the chat part of this job. Grant a bot token in the channels it needs.
API required: Yes. Needs a Slack app created in your workspace. It gets a bot token with the scopes you approve.
Official links only. Not sponsored, no affiliate links.
Model recommendations
Best pick
Claude Opus 5.5
Its maker points to it for long running coding work.
$4 per million input tokens, $20 per million output tokens.
Anthropic docs as of October 11, 2026
Cheaper backup
Claude Sonnet 5.5
Half the price per token and still strong for reviews and docs.
$2 per million input tokens, $10 per million output tokens.
Anthropic docs as of October 11, 2026
Our own picks. Not sponsored, no affiliate links.
Build your prompt
Add your details, then copy the prompt into your tool.
2Your prompt
4 of 4 still emptyYour answers stay in this browser only.
Run your workflow
Connect your tools with only the access this setup needs, then follow these steps.
Steps
Do these in order. Test on old data before it touches live work.
- 1Connect Sentry with its own login, not yours. Grant read-only token.
- 2Connect GitHub with its own login, not yours. Grant a fine-grained token, read code and write comments.
- 3Connect Slack with its own login, not yours. Grant a bot token in the channels it needs.
- 4Paste the prompt where your harness takes instructions. See the note under the Copy button.
- 5Do a dry run on old or test data first. Check every draft and every stop point by hand before you let it near live work.
- 6Read its log after the first real run. Only widen access once a week of runs looks clean.
Safeguards and trust score
The score describes this example setup’s access, approval boundaries, ability to undo changes, and scope.
Can draft things that send or spend, so it sits close to risky actions.
Waits for a yes on: applying any patch or rollback, posting the report to a team channel.
Leaves drafts you can throw away, with a record of what it made.
Runs on its own login across 3 tools. Fewer connections means a smaller blast radius.
How to raise it
- Access: Take away its ability to send, post or spend. Let it only write drafts, and have a person press send or pay from their own account +6
- Scope: Cut it down from 3 connected tools to the 2 it needs most, each with its own limited login instead of your full account +2
Do all of these to reach 89, up from 81.
Want help getting there? Get an AI Trust Audit from Pixeldesigns
Reviewed by Trustcase (example setup). How scoring works
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[](https://trustcase.dev/use-cases/production-incident-investigation-that-proposes-a-fix)<a href="https://trustcase.dev/use-cases/production-incident-investigation-that-proposes-a-fix"><img src="https://trustcase.dev/badge/production-incident-investigation-that-proposes-a-fix.svg" alt="Trustcase trust score for Production incident investigation that proposes a fix" height="20"></a>More engineering workflows
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