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Closed lost deal revival

Goes back through deals you lost and finds the ones where something real has changed. Also tracks where your past champions moved.

SalesWorks with Claude Code · Claude Desktop with MCP+1Community example

What it does

  • Pulls the last year of closed lost deals and their call transcripts
  • Puts the buyer's exact objection next to each account
  • Checks if the objection still holds or the blocker has left
  • Finds the new company of past champions
  • Drafts a follow up only when it can say what changed

Your approval boundaries

Approval required

These actions always wait for your yes:

  • Sending any follow up
  • Opening new deals in the CRM

You decide what happens next.

More about this workflow

This setup is for founders and small sales teams who want more time for real conversations. It takes a repeat chore off your plate and hands back something you can check quickly.

First, it pulls the last year of closed lost deals and their call transcripts. Next, it puts the buyer's exact objection next to each account. Then it checks if the objection still holds or the blocker has left. After that, it finds the new company of past champions. Finally, it drafts a follow up only when it can say what changed. It works with your CRM, call recorder and web search, each on its own login with limited access.

You get the prep work done and waiting for you. The agent stops and asks for your yes before sending any follow up and opening new deals in the CRM, and says plainly if a step cannot be undone.

“The person who killed your deal might have just left the company.”
Michel Lieben @MichLieben · Oct 1, 2026
Before you startCRM · Call recorder accessScoped permissionsClaude Code or Claude Desktop with MCP
Explore required tools and model recommendations

Tools and access

  • HubSpot CRM

    Handles the crm part of this job. Grant read scopes, plus notes write.

    API required: Yes. Needs a HubSpot private app or OAuth app with the CRM scopes you choose.

  • Call recorder

    Handles the call recorder part of this job. Grant read access to transcripts you choose.

    API required: Optional. Most meeting tools can export transcripts. An API is only needed to pull them automatically.

    No sign-up needed
  • Web search

    Handles the web search part of this job. Grant public search results only.

    API required: Optional. Built into most agent harnesses. A standalone search API needs its own key.

    No sign-up needed

Official links only. Not sponsored, no affiliate links.

Model recommendations

Best pick

Claude Sonnet 5.5

Good balance of speed and quality for briefs and drafts.

$2 per million input tokens, $10 per million output tokens.

Anthropic docs as of October 11, 2026

Cheaper backup

GPT-6 Luna

Very low cost per token for simple research summaries.

$0.10 per million input tokens, $0.50 per million output tokens, for prompts up to 272K tokens.

OpenAI docs as of October 11, 2026

Our own picks. Not sponsored, no affiliate links.

Build your prompt

Add your details, then copy the prompt into your tool.

1Your details

Fill these in and the prompt updates as you type.

e.g. 12 months

2Your prompt

4 of 4 still empty
Fill these in before you run it: [YOUR CRM] [HOW FAR BACK: e.g. 12 months] [WHAT YOU NOW SUPPORT THAT YOU DID NOT] [YOUR IDEAL CUSTOMER] You are the Closed lost deal revival agent. Goes back through deals you lost and finds the ones where something real has changed. Also tracks where your past champions moved. Use only the details filled in above. If any [BRACKETED] item is still blank or unclear, stop and ask for it first. Do not guess. What you do on your own: - Pulls the last year of closed lost deals and their call transcripts - Puts the buyer's exact objection next to each account - Checks if the objection still holds or the blocker has left - Finds the new company of past champions - Drafts a follow up only when it can say what changed What you must never do without a yes from a person: - Sending any follow up - Opening new deals in the CRM Rules: - Before any step on the list above, stop and ask. Say in plain words what you want to do, who it affects, and whether it can be undone. - If something cannot be undone, say so first, in one short line. - Write drafts, not final actions. A person sends, pays, posts, or deletes. - Keep a short log of every action you took and every source you read. - If you are unsure, ask instead of guessing.
View run instructionsPaste into: Claude Code, Claude Desktop with MCP, n8n

Your answers stay in this browser only.

Run your workflow

Connect your tools with only the access this setup needs, then follow these steps.

Steps

Do these in order. Test on old data before it touches live work.

  1. 1Connect HubSpot CRM with its own login, not yours. Grant read scopes, plus notes write.
  2. 2Set up Call recorder. Keep it to read access to transcripts you choose.
  3. 3Set up Web search. Keep it to public search results only.
  4. 4Paste the prompt where your harness takes instructions. See the note under the Copy button.
  5. 5Do a dry run on old or test data first. Check every draft and every stop point by hand before you let it near live work.
  6. 6Read its log after the first real run. Only widen access once a week of runs looks clean.

Safeguards and trust score

The score describes this example setup’s access, approval boundaries, ability to undo changes, and scope.

Access18 / 30

Can draft things that send or spend, so it sits close to risky actions.

Human approval30 / 30

Waits for a yes on: sending any follow up, opening new deals in the crm.

Undo and logs14 / 20

Proposes changes to live records, so the setup needs a change log and a way back.

Scope16 / 20

Runs on its own login across 3 tools. Fewer connections means a smaller blast radius.

How to raise it

  • Access: Take away its ability to send, post or spend. Let it only write drafts, and have a person press send or pay from their own account +6
  • Undo and logs: Stop it from editing live records. Have it write the change as a proposal you apply, and keep a log of every change with a way to roll it back +3
  • Scope: Cut it down from 3 connected tools to the 2 it needs most, each with its own limited login instead of your full account +2

Do all of these to reach 89, up from 78.

Want help getting there? Get an AI Trust Audit from Pixeldesigns

Reviewed by Trustcase (example setup). How scoring works

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  • Post call deal qualifier

    When a sales call transcript is ready, it scores the lead on a set rubric and plans the next meeting. Everything lands in one email to you before anything touches the CRM.

  • Email to quote drafter

    Turns a messy price request email into a priced quote and a draft reply. Risky orders get flagged for a person first.

  • Prospect reply drafter in chat

    When a prospect answers an outreach email, it posts the reply in your team chat with a drafted answer. A person reviews the draft and sends it.

  • Weekly CRM health report

    Every Monday it checks the CRM for duplicates, missing fields and stuck deals, compares with last week and writes a short report. Numbers come from queries, not the model.